Privacy Policy

MONO is a computer repair service in Dublin. You can reach us using the contact details on this website.

This website has no contact forms, no accounts and no advertising cookies.

If you call us or send a WhatsApp message, we receive your phone number and whatever you tell us. We use it only to reply to you and to carry out the repair.

During a repair we may see files on your computer. We only open what the job needs, we do not keep copies of your files once the repair is finished, and we never share them with anyone.

This site may use privacy-friendly statistics that do not use cookies and do not identify you.

The site is hosted by a third-party provider, which keeps standard server logs (such as IP address and browser type) for security.

WhatsApp is provided by Meta. Messages you send there are also covered by WhatsApp's own privacy policy.

We keep messages and contact details only for as long as we need them for the repair, its guarantee, and any records the law requires.

Under GDPR you can ask to see, correct or delete the information we hold about you. Contact us using the details on this website.

You can also complain to the Irish Data Protection Commission at dataprotection.ie.